Terms of Sale

Terms of Sale – Blanketzzz.co.uk

Last updated: 24/11/2025

These Terms of Sale (“Terms”) govern all purchases made through Blanketzzz.co.uk.
By placing an order on our website, you agree to be bound by these Terms, as well as our Privacy Policy, Return & Refund Policy, and Shipping Policy.

1. Company Information

Business Name: Blanketzzz
Website: https://blanketzzz.co.uk
Email: contact@blanketzzz.co.uk
Phone: +44 74 6604 4894
Registered / Trading Address:
33 Route de Conches, 27180 Arnières-Sur-Iton, France

Blanketzzz operates as an international merchant selling to the UK market.

2. Eligibility to Purchase

To place an order on Blanketzzz.co.uk, you must:

  • Be at least 18 years old

  • Provide accurate personal information

  • Use a valid payment method that you are authorised to use

We reserve the right to refuse or cancel any order that violates these conditions.

3. Product Information

We make every effort to display products accurately.
However:

  • Colours may vary depending on your screen settings

  • Sizes and weights are approximate

  • Product availability is subject to change

If an error is discovered after your purchase, we will contact you before shipping.

4. Prices & Payment

All prices are displayed in GBP (£).
Prices include VAT where applicable.

We accept the payment methods shown at checkout (e.g., credit/debit cards, PayPal, Shopify Payments).

Payment is taken at the time of order.

If a pricing error occurs, we reserve the right to cancel the order and issue a refund.

5. Order Confirmation

Once your order is placed, you will receive a confirmation email.
This email acknowledges receipt of your order but does not constitute acceptance.

Your order is officially accepted when it is dispatched.

6. Shipping & Delivery

Processing Times

Orders are prepared and shipped within 4 business days maximum.

Delivery Estimates

  • Usual delivery time: 6–7 business days

  • Maximum delivery time: 3 weeks

If your order exceeds 3 weeks, you qualify for our Delivery Guarantee:

👉 We will refund your order in full — no questions asked.

A detailed Shipping Policy is available on our website.

7. Returns & Money-Back Guarantee

Blanketzzz offers a 14-Day Money-Back Guarantee.

You have 14 days from the date you receive your order to request a return for any reason.

To qualify, returned items must be:

  • In original condition

  • Clean and undamaged

  • Free from misuse

  • Returned with accessories and packaging where possible

Refunds are issued to the original payment method once the returned product is inspected.

Full details can be found in our Return & Refund Policy.

8. Cancellations

You may cancel your order before it is shipped for a full refund.

Once the order is dispatched, cancellation is no longer possible, and the standard return process applies.

9. Faulty, Damaged, or Incorrect Items

If you receive a faulty, damaged, or incorrect item:

  • You must contact us within 48 hours

  • Provide photos and a description of the issue

  • We will arrange a replacement or full refund

This does not affect your statutory rights.

10. Limitation of Liability

We are not liable for:

  • Indirect, incidental, or consequential damages

  • Delays caused by the courier or events beyond our control

  • Losses arising from incorrect information provided by the customer

  • Minor variations in colour, appearance, or packaging

Our liability is limited to the total amount paid for your order.

Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence.

11. Personal Data

We process your personal information in accordance with:

  • UK GDPR

  • Data Protection Act 2018

  • Our Privacy Policy

You can access these details on our website.

12. Fraud Prevention

We may refuse or cancel any order suspected of:

  • Fraudulent activity

  • Unauthorised payment use

  • Abuse of promotions or guarantees

Such decisions are made to protect our customers and business.

13. Applicable Law

These Terms are governed by UK law.
Any disputes will be handled exclusively by the competent courts of the United Kingdom.

14. Contact Information

For any questions regarding these Terms or your order:

📧 Email: contact@blanketzzz.co.uk
📞 Phone: +44 74 6604 4894
Or use our contact form.

We aim to respond as quickly as possible.