Privacy Policy

Privacy Policy – Blanketzzz.co.uk

Last updated: 24/11/2025

This Privacy Policy explains how Blanketzzz (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase from Blanketzzz.co.uk.

By using our website, you agree to the practices described in this Policy.

1. Data Controller

Blanketzzz
Website: https://blanketzzz.co.uk
Email: contact@blanketzzz.co.uk
Phone: +44 74 6604 4894
Registered Address: 33 Route de Conches, 27180 Arnières-Sur-Iton, France

For any privacy-related inquiries, you may contact us directly.

2. Personal Data We Collect

We may collect the following categories of personal data:

Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely by third parties; we never store full card details)

  • Messages or inquiries sent through our contact form or customer service

Information Collected Automatically

When you browse our website, we automatically collect:

  • IP address

  • Device information

  • Browser type and version

  • Cookies and tracking technologies

  • Pages visited and time spent on the site

  • Referring websites or ads

Order Information

When you place an order, we collect:

  • Items ordered

  • Order value

  • Payment status

  • Delivery tracking information

Marketing Data

With your consent:

  • Email preferences

  • Newsletter subscriptions

  • Engagement with marketing emails

3. How We Use Your Personal Data

We use your information for the following purposes:

To process your orders

  • Fulfilling purchases

  • Processing payments

  • Shipping and delivery

  • Order tracking

  • Managing returns and refunds

To provide customer support

  • Responding to inquiries

  • Assisting with orders

  • Handling complaints

  • Improving our service

For website operation and security

  • Monitoring website performance

  • Detecting fraud

  • Enhancing user experience

For marketing (with consent)

  • Newsletters

  • Promotions and offers

  • Product updates

  • Abandoned cart reminders

You may unsubscribe from marketing at any time by clicking “Unsubscribe” in any email.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

  • Contract performance – to process and deliver your orders

  • Legitimate interests – improving our services, preventing fraud

  • Legal obligation – tax and accounting requirements

  • Consent – newsletters, cookies, and marketing activities

You may withdraw your consent at any time.

5. Sharing Your Personal Data

We only share your personal data with trusted third parties necessary for operating our business:

Examples include:

  • Payment processors (Shopify Payments, PayPal, Stripe)

  • Delivery partners (Royal Mail, DPD, UPS or equivalent)

  • Email marketing services (Shopify Email, Klaviyo, etc.)

  • Website hosting (Shopify)

  • Analytics providers (Google Analytics, etc.)

Each service only receives what is required to perform its function and must comply with data protection laws.

We never sell your personal data.

6. International Transfers

Some partners may process data outside the UK/EU.
In these cases, we ensure adequate safeguards such as:

  • UK/EU adequacy decisions

  • Standard Contractual Clauses (SCCs)

  • Equivalent secure data protection frameworks

7. Data Retention

We keep your personal data only for as long as necessary:

  • Order information: 6 years (legal requirement)

  • Customer support messages: up to 2 years

  • Marketing data: until you unsubscribe

  • Cookies: according to our Cookie Policy

You may request deletion sooner unless legally required to retain certain data.

8. Your Rights Under UK GDPR

You have the following rights:

  • Right to access – request a copy of your data

  • Right to rectification – correct inaccurate information

  • Right to erasure – request deletion of your data

  • Right to restriction – limit how we use your data

  • Right to object – especially to marketing

  • Right to data portability – transfer your data to another provider

  • Right to withdraw consent – at any time

To exercise these rights, contact: contact@blanketzzz.co.uk

9. Cookies

We use cookies to:

  • Improve navigation

  • Analyse site performance

  • Personalise content

  • Enable shopping cart functionality

By using our website, you agree to our cookie usage.
You may manage or disable cookies via your browser settings.

(You can request a Cookie Policy page if you want one.)

10. Security Measures

We take data security seriously and use:

  • Encrypted SSL connections

  • Secure servers

  • Firewalls

  • Access controls

  • Regular audits

However, no system is fully guaranteed against breaches.
In case of a data incident, we will notify you as required by law.

11. Updates to This Policy

We may update this Privacy Policy to reflect legal changes or improvements to our services.
Any updates will be posted on this page with a new “Last updated” date.

12. Contact Us

For privacy questions or concerns:

📧 contact@blanketzzz.co.uk
📞 +44 74 6604 4894

Or use the contact form on our Contact page.